Terms of Service

Effective Date: May 27, 2026

Overview

Welcome to Rover Ready Co. LLC ("Rover Ready Co.," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of https://roverreadyco.com, our products, services, and related content (collectively, the "Services").

Our store is powered by Shopify, which provides ecommerce hosting, payment processing, and order management.

By visiting our website, purchasing products, or using any part of the Services, you agree to be bound by these Terms, our Privacy Policy, Refund Policy, and Shipping Policy. If you do not agree, please do not use the Services.

1. Eligibility & Account Responsibility

By using this website, you represent that you are at least the age of majority in your state or country of residence.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate, current, and complete information during checkout and registration. Accounts may not be transferred, sold, or assigned without our written consent.

2. Products & Product Information

Rover Ready Co. LLC specializes in curated pet travel products sourced through trusted domestic and international fulfillment partners.

We make every effort to display product descriptions, dimensions, colors, materials, and images as accurately as possible. We cannot guarantee that your device's display will accurately reflect actual product colors or appearance.

Product availability, pricing, specifications, and descriptions may change at any time without notice. We reserve the right to:

• Limit product quantities
• Refuse or cancel orders
• Discontinue products at any time
• Correct pricing or product information errors, including after an order is placed

3. Airline Compatibility & Pet Travel Disclaimer

Many Rover Ready Co. LLC products are described as airline-compatible or TSA-friendly based on publicly available airline guidelines and manufacturer specifications. These are not formal endorsements or certifications by any airline, the TSA, or any government agency.

Airline pet policies, aircraft configurations, under-seat dimensions, breed restrictions, and travel regulations vary by airline, aircraft type, destination, and route. Customers are solely responsible for verifying all airline requirements directly with their airline before travel.

Rover Ready Co. LLC does not guarantee that any product will be accepted by every airline or flight crew under all travel conditions. Our recommendations, guides, and product descriptions are provided for general informational purposes only.

4. Orders, Pricing & Payment

Placing an order through our website constitutes an offer to purchase products subject to these Terms. We reserve the right to refuse, limit, or cancel any order at our sole discretion, including orders that appear fraudulent, unauthorized, or intended for resale.

All prices are listed in U.S. dollars unless otherwise indicated. Prices are subject to change without notice. You agree to provide accurate billing, shipping, and payment information. If payment authorization fails or billing information cannot be verified, we may delay or cancel your order.

Payment is processed securely through Shopify Payments and other authorized payment processors. We do not store full payment card information on our servers.

5. Shipping & Delivery

Shipping terms, processing times, and delivery estimates are governed by our Shipping Policy, which is incorporated into these Terms by reference.

Risk of loss and title for products pass to the customer once the order is transferred to the shipping carrier.

6. Returns & Refunds

Returns, exchanges, and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference.

7. Intellectual Property

All content on this website — including text, graphics, logos, product images, button icons, and software — is the property of Rover Ready Co. LLC or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, transmit, or use any content from this website for commercial purposes without our prior written consent.

8. User Conduct

You agree not to:

• Use the Services for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to our systems or other users' accounts
• Upload viruses, malware, or any malicious code
• Use automated systems to scrape, harvest, or extract data from the website without our written permission
• Submit false, misleading, or fraudulent information
• Resell our products without authorization

9. Third-Party Links & Services

Our website may contain links to third-party websites or services not owned or controlled by Rover Ready Co. LLC. We are not responsible for the content, privacy policies, or practices of any third-party sites.

10. Disclaimer of Warranties

The Services and all products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Rover Ready Co. LLC disclaims all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, secure, or error-free, or that any products will meet your specific requirements.

11. Limitation of Liability

To the fullest extent permitted by law, Rover Ready Co. LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or goodwill — arising from your use of the Services or any products purchased through the Services.

Our total aggregate liability for any claim arising out of or relating to these Terms or the Services shall not exceed the amount you paid us for the product giving rise to the claim.

Nothing in these Terms limits liability for fraud, gross negligence, willful misconduct, or any liability that cannot be excluded under applicable law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Rover Ready Co. LLC, its officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Services, your violation of these Terms, or your violation of any third-party rights.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of North Carolina, United States, without regard to its conflict-of-law provisions.

Any dispute arising out of or relating to these Terms or the Services shall be resolved in the state or federal courts located in Gaston County, North Carolina, and you consent to the exclusive jurisdiction of such courts.

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated effective date. Your continued use of the Services after such changes constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16. Contact Us

Rover Ready Co. LLC
2086 June Dellinger Road, Stanley, NC 28164, United States
Email: craig@roverreadyco.com
Phone: 980-241-5710
Hours: Monday–Friday, 9:00 AM – 5:00 PM ET